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Blogs > SaaS
Is Customer acquisition and retention a challenge for you?
By Kiran Sharma on July 20, 2009
All that you need is a business support system which can automate your business operations. Check out MQSubscribe, it does more than that, a suite of Business Support System with Monetization Platform. Please visit...... MagnaQuest
Few of the highlights are........
- Customer Management with effective Renewal & Retention process
- Service activation / deactivation Management
- Packaging, Pricing, Cross Bundling of services
- Usage Rating & Customer specific accurate billing
- Payment follow-up, credit card expiry follow-ups
- Customer Care
- End-User self care
and more........
Interfacing & integrating with the service portals, metering system, existing Financial Accounting System, Payment / Bank Gateway, Salesforce Automation system of SaaS and OnDemand service providers are made ease through this system.
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Are we ready to put our toe in the water ?
By Kiran Sharma on April 15, 2009
While Software as a Service generates lot of buzz in US and some parts of UK, why is it not taking off in India......What will it take for SaaS to gain acceptance in India? India has been a HUB for software giants... When companies like TCS, Wipro, Satyam, .... are planning go for litmus test, the target market still remains overseas. Why cant it be India?.....
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