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Products > MQSubscribe > Solutions > Broadcasters > Case Study
Finance Management
Revenue recognition
Through MQSubscribe Customer is able to monitor the earned revenue and
unearned revenue (Liabilities) for a specific period. Billing is done in advance based
on the payment term opted by the subscribers. Management would like to classify
revenue generated as income received before and after the service is provided to
the subscribers after the end of an accounting period. The revenue for which the
services are provided is the earned revenue and for which the services are yet to
be provided is the unearned revenue. MQSubscribe enables Customer to identify
the earned revenue, there-by preventing the risk of improper revenue recognition.
Collections made easy
There are times, especially during month-ends, that the collection information
inflow is very high. To make these entries one by one into the system is tedious
and time consuming. Also, the company's third party collection agencies send out
collection details in some file format periodically which have to be imported into
the system. MQSubscribe provided the flexibility to upload collections from the
various sources like Banks, distributor in a batch i.e. the collections for different
subscriber accounts would be posted in one go. This has made the collection
process simpler.
Managing Delinquent subscribers
Managing defaulters is vital activity for Customer. Prompt disconnection of
defaulters ensures that there are no revenue leakages. MQSubscribe has an
effective follow up process, which enables the identification of subscribers with
outstanding dues and provides ageing analysis of the subscribers, thus facilitating
Customer to monitor the subscribers' payment patterns.
Monitoring adjustments
MQSubscribe facilitates providing adjustments on approval basis. Privileged/
Authorized users will log into the system and view listing of all Credit /Debit notes
posted by distributors and approve or reject thus ensuring appropriate financial
checks.
Managing Taxation rules
India has one of the most complex tax structures. Customer operates across
different regions in India, which have different tax laws such as service tax, value
added tax and tax on tax. MQSubscribe provides the flexibility to define tax rules
specific to a particular region.
Commission Management
Commissions are paid to distributors and sales teams based on the sales targets
achieved and collections made. MQSubscribe facilitates the flexible definition of
commission rules based on various parameters like sales achieved, collections
made and subsequent calculation of commissions.
Inventory Management
Inventory Tracking
Customer has stock points at each of their regional offices and at all distributor
locations to facilitate quick and easy dispatch of the hardware equipment to
subscribers. MQSubscribe tracks the transfer of stock from Head Office to
Regional Office and in turn to Distributor whenever there is a material request.
MQSubscribe maintains the information of the items issued and the balance stock
available. This would enable a distributor for the timely replenishment of the stock.
Hardware Management
Customer has multiple methods of issuing hardware to its subscribers, by
collecting deposits towards hardware and also through flexible loan schemes.
MQSubscribe facilitates flexible definition of loan schemes, collection of deposits
and also manages refund of the deposits.
Hardware Replacement
MQSubscribe tracks the return of damaged hardware and its replacement with a
new hardware.
Report Container
MQSubscribe has provided a set of standard reports to Customer. If in any case, Customer requires specific reports, which fall outside the set of reports, provided by MQSubscribe, the same can be developed using the report container. Fundamentally the report container allows the service provider to generate specific reports according to the requirement. This feature is being provided to Customer in our next release.
Key reports used
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Region wise active and disconnected subscribers reports |
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Subscriber, sales executive, Package and Distributor wise revenue recognition reports |
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Report on collections made on daily basis |
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Ageing analysis reports |
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Report on subscribers with outstanding dues |
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Channel Contribution report |
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Customer Churn Report |
Customer is now able to design and provide packages/promotions that the market is demanding and is able to effectively manage subscriber agreements. With paying and viewing subscriber base information in place, Customer is in a better position to negotiate with its affiliates and reduce revenue leakage. The subscribers who are not paying dues are identified and followed up to make collections.
Hardware provided to affiliates can be tracked and those that are missing, stolen or faulty can be identified. Through this information management Customer can reduce hardware pilferage. Reports on revenue, sales help the management to analyze the current operations and take quick decisions.
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