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Delivering Quality Results |  |
Products > MQSubscribe > Solutions > IPTV/Triple Play > Overview
Competition among service providers gives way to newer modes of delivery, newer offerings and urge to getting closer to customers and to retain them. Delivering services over IP is the new trend, which is enabling service providers to offer mulitple services including voice video and data and in addition provides interactivity. Well, Launching IPTV services is just not enough!! Service providers should attract customers to adopt the services. Critical to the adoption of IPTV by consumers is the ability of the service provider to differentiate its IPTV offering from traditional television services and providers It is commonly understood that IPTV being a new technology, will require the correct OSS/BSS architectures be put in place to handle the newer complexities of managing these services. More importantly, service providers must be able to handle the business of IPTV. Service providers should get ready by deploying systems that can support on-demand and always-on services from product / service ordering, customer care, discounting, personalized service bundles, content partnerships and content protection perspectives. MagnaQuest has vast experience in supporting leading PayTV (DTH, Cable MSOs), Broadband and VoIP service providers across the globe and is geared up to leverage this knowledge to support service providers delivering multiple services over IP. MQSubscribe IPTV MQSubscribe™ has been enhanced to meet the challenges for an IPTV billing solution, that are surrounded around customer interaction, customer management, charging and rating of IPTV services.
Value Proposition Pre-integrated with middleware and network elements to facilitate flow though provisioning. Multiple services billing: Comprehensive solution to manage billing of multiple services and generate single bill. Highly scalable solution: Built to support increasing subscriber base and business requirements Accommodates emerging value added services: MQSubscribe™ is built on modular/component framework and has the flexibility to accommodate new business requirements. Authentication of subscriber information: The system ensures only authorized customers receive the services Cross selling: Empowers CSRs in cross selling of service and also in up selling of a service. Subscriber Credit Management: The system maintains credit policies for post paid subscribers and credit balance for prepaid subscribers. Also supports credit limit enhancement and facilitates increasing of credit limits based on subscriber's credit history Near Real time Rating: Supports rating of services on real time basis. The balance of the subscriber is updated whenever a service is used and further allows the usage of other services. MIS Reporting to help management take informed decisions |
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