| » Implementation of Requirements Analysis and documentation |
Capture, evaluation, risk assessment and recommendation of user/customized system functional requirements that are necessary for implementation.
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| » Data mapping and porting |
Data mapping and porting: If the customer has an existing billing system, MagnaQuest will help the customers map the data in the existing billing system to the new billing solution. This is a critical requirement when new systems are brought into effect in a subscriber focused organization.
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| » User Acceptance Testing |
Manage the User Acceptance Testing of software delivered from the software vendor and provide test analysts to document any testing required and to perform the testing.
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» Application Support/ Management/ Error diagnosis and
resolution |
Management and co-ordination of applications support help desk, tracking and 1st level error diagnosis and assistance.
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| » Training and Support |
Training co-ordination, Preparation of training materials, End user training, "Train the trainers" training, etc.
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| » Building interfaces with existing Financial Applications |
MagnaQuest will work with the customers- system/functional team to come up with a plan to integrate our solution with customers- financial accounting system, be it Oracle Applications, BAAN, SAP, PeopleSoft or any other package or home grown system. MagnaQuest will build interfaces to and from the financial system to transfer data seamlessly.
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| » Integrating with other external systems |
MagnaQuest will plan and build interfaces to external operational business systems like Payment Gateway, CAS or IVRS based on specific needs.
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| » Administration & Security |
| MagnaQuest will help the customer to setup the initial set of users on the system, their roles and responsibilities, and suggest appropriate security policies and procedures. |
