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Available 24/7 through out the year, except for minor downtime for maintenance & version upgrades that would be scheduled at off-peak business hours |
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MagnaQuest professionals would manage the servers and MQSubscribe Express application |
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Flexible architecture ensures integration with external operational business systems like CAS, Middleware, Network Elements, Payment Gateway, Online Program Guide, or IVRS totally seamless and secure. |
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Subscriber information management, order booking and automatic subscription activation. |
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Flexible packaging to suit market demands |
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Easy to configure business scenarios and multiple roles |
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Seamless interfacing with network elements like CAS, Middleware servers, RADIUS for provisioning & mediation |
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Accommodates various tariff plans, discounts, pricing schemes based on complex business rules |
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Usage rating & billing, based on measurable units including time and volume |
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Invoicing and monthly bill generation |
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360 degree view of the subscriber information allows CSR to quickly address subscriber queries and concerns. |
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Service provider can assign, change, reconnect or disconnect products or packages to subscriber/ group of subscribers. |
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Supports different billing models including prepaid, postpaid, flat rate and usage based |
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Supports convenient modes of payment collections |
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One-click detail access to know whereabouts of the hardware. |
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Role based access control to the users of operators |
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Comprehensive reproting |
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Targeted messaging |
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Support for multiple languages |