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Products > MQSubscribe > Solutions > Small Operators > Overview
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| Small Operators - Overview |
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The hosted platform brings the same benefits to small and medium sized service providers that it provides to its large service provider customers.
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No need to install hardware and software servers |
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High availability, disaster recovery features |
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Quick enablement |
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Maintenance & upgrades that don’t impact availability |
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Pre-built interfaces to popular CAS & other systems |
The operator can join the hosted platform and quickly launch their services by not incurring hardware and software costs usually involved in deploying a subscriber management and billing system on his premises.
For start-ups - New operators can leverage full benefits of a low-cost and risk-free advanced billing and monitoring functions via a multi lingual web interface and without a need to purchase and maintain sophisticated equipment.
For existing operators – MQSubscribe Express offers a low-investment alternative to the operators who would like to fill the gaps in the existing billing systems. MQSubscribe Express is a best option for the operators who have plans to outsource activities like the billing & customer management to concentrate more on their core business.
Overview of Hosted service
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Setup Database |
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Setup/Configure business rules in the application as per operator requirements, such as products, pricing, provisioning, taxes, etc. |
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Application management in terms of versions and upgrades, change management |
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Month-End process management (Bill Run, Collection Reports, and Renewal follow-up process handling etc.,) |
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User management |
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Database backup and archival process handling |
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Periodic training, as required, at the time of implementation, upgrades, changes. |
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Second line support for operational issues |
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Basic integrations |
MQSubscribe Express - Hosted SMS & Billing Platform
MagnaQuest’s qualified and trained manpower will manage the System including assisting operators in the following areas: application management and administration, billing administration, and second line support.
The comprehensive system will be available 24/7 through out the year, except for minor downtime for maintenance that would be scheduled at off-peak business hours of the operators. The complete system (both software and hardware) will be completely secure with state of art firewalls with encryption.
Secured and Highly available Hosted Platform
| » Access Restrictions |
Every user is assigned a specific role with specific permissions to only see and use the features related to their own jobs. The system also detects idle connections and automatically locks your browser screen to prevent someone else from sitting at your computer and using your access. Also, if anyone tries to access the application by guessing at a person’s ID and password, the account will be locked after three attempts.
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| » Prevention from internet attacks |
MagnaQuest takes proactive measures to ensure that the application is safe from Internet attacks. All of the servers are behind a firewall to prevent users from accessing them other than by specifically allowed protocols and methods.
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| » Secure Socket Layer Data Encryption |
From the moment users access the application login screen, the data is protected. Unique user ID and password, as well as all data in the subsequent connection are encrypted with 128-bit SSL
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| » Application-only Access |
The system is divided into layers that separate data from the application. Everyone who logs in only has access to the application layer so no one can access operator’s data to maliciously alter it. However to the Super Administrator can access the data to maintain backups for contingency planning
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| » IP Address Rules |
| We implement IP address level security. With IP Address Rules you can restrict employee access to certain computers for logging into the application. This insures that your most sensitive roles, e.g. controller, are only accessed from operator’s premises |
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